AI training for operations
AI training for operations teams.
Processes written down, reports out on time and less admin eating into the week. Our AI training gets operations teams of up to 12 using Copilot, ChatGPT and Claude on their own SOPs, schedules, supplier emails and reports. Book a free call and we'll plan the session, with one price per group fixed up front.
- Free planning call first
- Your SOPs, schedules and reports
- Copilot, ChatGPT and Claude
- 5/5 from attendees
Get every process written down
A process that only lives in one person's head is a risk. If they're off or they leave, the know-how goes with them, and writing it up properly takes hours your team doesn't have.
We show your people how to turn rough notes, a meeting transcript or a Teams recap into a clear first draft of a procedure, checklist or training guide. They then check every step against how the job is really done and sign it off, so you get SOPs people trust and can follow.
Spend less time chasing suppliers
Supplier emails, delivery queries, rota changes and schedule updates land all day, and each one needs a clear, accurate reply. A wrong date or quantity in a confident email causes more trouble than a slow one.
Your team practises catching up on long supplier threads and drafting replies in Outlook with Copilot, and using ChatGPT or Claude to lay out a schedule from the details they provide and check it for clashes. A person confirms every date, quantity and commitment before anything is sent.
Get the weekly report out faster
Operations reporting pulls figures from spreadsheets, systems and inboxes into something managers can act on. The numbers have to be right, and the write-up eats time every week.
We train people to use Copilot in Excel to analyse data and build formulas in plain English, draft the commentary in Word and turn it into slides in PowerPoint. Every figure is traced back to its source before the report goes out. Using ChatGPT or Claude instead? We train on whichever AI tools your business has approved.
Train without stopping the operation
Your operation still has to run on training day. So you choose a half day, a full day or a short series, at your premises anywhere in the UK, at a venue or live online, and train in groups of up to 12 so nobody leaves the floor unstaffed.
Our workshops score 5/5 from the people who attend, and we've signed the Responsible AI Use Campaign's 10 principles, so checking and data protection run through every exercise. Teams on Microsoft 365 start from Microsoft Copilot for Business, and teams using ChatGPT or Claude start from AI for Business. Book a free call and we'll send a session plan with one fixed group price.
AI programmes
Choose a programme for your team.
AI & productivity
Microsoft Copilot for Business
Hands-on training for Copilot in Word, Excel, PowerPoint, Outlook and Teams, so your team saves time on everyday work.
- Half day or full day
- In person or online
Price on requestPrivate group · up to 12 people
View detailsArtificial intelligence
Coming soonAI for Business: One-Day Course
An open, one-day course on using ChatGPT and AI tools in your business. Book a place for yourself or a colleague.
- 1 day
- In person
Edinburgh · Dundee · Perth · Online
Price per person to be confirmed
Register interestArtificial intelligence
AI for Business
A practical introduction to ChatGPT and AI tools for your team, focused on real ways to save time and work smarter.
- Half day or full day
- In person or online
Price on requestPrivate group · up to 12 people
View detailsAI & productivity
Coming soonMicrosoft Copilot Essentials
An open half-day course on using Copilot in Word, Outlook, Excel, PowerPoint and Teams.
- Half day
- In person or online
Edinburgh · Dundee · Online
Price per person to be confirmed
Register interest- 1
Book a free call
Team size, shifts or sites, your AI tools and the processes that take longest.
- 2
Approve the plan
Exercises built from your own SOPs, schedules and reports, at one fixed group price.
- 3
Use it from Monday
Everyone leaves with prompts for procedures, supplier emails and reporting.
Questions
Good to know.
It drafts them. Your team gives it the steps, checks every line against how the job is actually done and signs off the final version.
Yes. We run several sessions so each shift gets its own group of up to 12, at your premises, a venue or online.
Yes. We build the exercises from your workflows and can work with sample documents you provide, with anything confidential kept out.
Copilot, ChatGPT and Claude as standard, plus any other AI tool your operations team has been given access to.
You pay one price for each group of up to 12. It depends on how long the session runs, how many sessions you book and where we deliver them, and it's fixed before you book.
Guides and insights.
- How can operations teams use AI to take admin off their plate?Operations teams can hand AI the first draft of procedures, reports and supplier emails. Here's where it helps, where it doesn't and how to train for it.Read the guide
- What should ChatGPT training for staff cover?ChatGPT training should cover accounts, briefing, checking and team sharing, using each team's real work. Here's what to include and what to skip.Read the guide
- How can customer service teams use AI without losing the personal touch?Where ChatGPT, Copilot and Claude help customer service teams reply faster, and the conversations that must stay with a person.Read the guide
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Work with us
Plan your operations team's AI training.
Tell us about your organisation and what you would like to achieve. We will come back within one working day with ideas and a clear proposal.
- Booked privately for up to 12 people
- Tailored to your team and tools
- At your premises or online
- Clear, fixed pricing before you book