Customer Relationship Management
Develop stronger relationships with customers and streamline the sales and retention process by switching to a custom CRM from DLR Media.Need a new CRM?
We’re proud to offer Customer Relationship Management services with Capsule CRM, which allow you to manage your contacts, giving an overview of all the people and companies you do business with in an easy to grasp and simple way. This all comes with a sales pipeline, sales analytics and calendar management.
DLR Media are happy to develop your capsule CRM including importing contacts and setting up sales pipelines for your business to use. Capsule offer extensive customisation and we can manage this for you. Capture the right information with flexible custom fields and personalize the look to match your brand.
Fully-customisable
A CRM that’s built for you
DLR Media can create custom fields within Capsule in order to suit your unique workflows. We can train you on Capsule so that you can create your own custom milestones within your own pipelines. If you’d like to add your own branding and choose a custom colour scheme, we can handle it.
The security of your data and earning your trust is essential. To ensure any information is kept secure Capsule uses SSO and 2FA. There are robust dada protection procedures in place for peace of mind and there are user permissions in place to control who sees what. Data security is our highest priority.
Why choose us?
Working in partnership with Capsule CRM
There are so many reasons why you should consider using a customer relationship management tool for your business. Not only does it help you learn more about your customers and make better decisions when it comes to your products, but it makes your organisation more efficient and automates some of the menial tasks your team have been burdened with.
Finally, custom CRM software allows your business to optimise your customer interactions, simplifying many of the complex customer interaction processes and increasing customer satisfaction in the process. We’ve got you covered.
Modernise your business
Making the transition easy
We understand that moving across to a new suite of software can be time-consuming and stressful, which is why the DLR Media team is on hand to help throughout the process. We’ll help you move across from other CRM tools and take away some of the usual sticking points associated with new software integrations, to ensure your teams are ready to get started and benefit from your new software from day one.
We also offer first-class customer service – from training over Zoom to in-person sessions and 24/7 customer support over the phone, we’re here to make the process straightforward.
Ideas
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Ready to make the switch to DLR Media for your CRM?